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男爵府

積分: 6486


1#
發表於 16-7-18 21:15 |只看該作者
I've placed order from the Hermes online shop and used my friend's address for delivery in Europe. However, they cancelled my order twice! Doesn't any JM knows why and how can I place order again? Pls help


大宅

積分: 3391


2#
發表於 16-7-18 22:03 |只看該作者
Angiclara 發表於 16-7-18 21:15
I've placed order from the Hermes online shop and used my friend's address for delivery in Europe. ...

Coz u are not using the local visa, they identify ur overseas credit card. Try AE card


大宅

積分: 1719


3#
發表於 16-7-18 22:14 |只看該作者
babibilee 發表於 16-7-18 22:03
Coz u are not using the local visa, they identify ur overseas credit card. Try AE card

本帖最後由 beaker009 於 16-7-18 22:15 編輯

I had successfully purchased online several times with a HK credit card. I dun think the credit card is an issue.

Maybe the purchase has exceeded the quota?


男爵府

積分: 6486


4#
發表於 16-7-18 22:19 |只看該作者
babibilee 發表於 16-7-18 22:03
Coz u are not using the local visa, they identify ur overseas credit card. Try AE card

I used AE already


男爵府

積分: 6486


5#
發表於 16-7-18 22:20 |只看該作者
beaker009 發表於 16-7-18 22:14
本帖最後由 beaker009 於 16-7-18 22:15 編輯

I had successfully purchased online several times wit ...

What quota? They didn't mention quota. Just said system rejected the order and they needed to cancelled my order


大宅

積分: 1719


6#
發表於 16-7-18 22:22 |只看該作者
Angiclara 發表於 16-7-18 22:20
What quota? They didn't mention quota. Just said system rejected the order and they needed to can ...

Can only purchase 1 handbag per 8-9 mths


大宅

積分: 3391


7#
發表於 16-7-18 22:22 |只看該作者
beaker009 發表於 16-7-18 22:14
本帖最後由 beaker009 於 16-7-18 22:15 編輯

I had successfully purchased online several times wit ...

I didnt know coz i usually use the local card


男爵府

積分: 6486


8#
發表於 16-7-18 22:25 |只看該作者
beaker009 發表於 16-7-18 22:22
Can only purchase 1 handbag per 8-9 mths

I just want to buy charm. Do u know any quota for charm?


男爵府

積分: 7238


9#
發表於 16-7-18 22:30 |只看該作者
我都剛剛在UK用香港信用卡買了野,都成功收到貨啦,


男爵府

積分: 6127


10#
發表於 16-7-18 23:40 |只看該作者
本帖最後由 coolalalala 於 19-12-30 11:16 編輯

...


大宅

積分: 1719


11#
發表於 16-7-18 23:51 |只看該作者
Angiclara 發表於 16-7-18 22:25
I just want to buy charm. Do u know any quota for charm?

Heard that 2-3 charms for 8-9 mths. I'm not sure coz I have 2 accounts (my hubby & myself).


男爵府

積分: 6486


12#
發表於 16-7-19 06:17 |只看該作者
coolalalala 發表於 16-7-18 23:40
本帖最後由 coolalalala 於 16-7-18 23:41 編輯

I heard that the quota apply for all leather goods. ...

Thx


男爵府

積分: 6486


13#
發表於 16-7-19 06:18 |只看該作者
beaker009 發表於 16-7-18 23:51
Heard that 2-3 charms for 8-9 mths. I'm not sure coz I have 2 accounts (my hubby & myself).

Thx


侯爵府

積分: 21270

牛年勳章


14#
發表於 16-7-19 09:01 |只看該作者

回覆:Hermes online shopping

For france and ireland h website, i used hk credit card and was successful. But us website rejected hk credit card.

And the cs would call me reminding about the quota. You can order 3 SLG within a certain months (can\'t remember).


男爵府

積分: 6486


15#
發表於 16-7-19 10:07 |只看該作者
ggbwong 發表於 16-7-19 09:01
For france and ireland h website, i used hk credit card and was successful. But us website rejected ...

Thx


大宅

積分: 4854


16#
發表於 16-7-19 11:36 |只看該作者
Will they deliver to Hong Kong directly?
您, 是我一個遙遠的夢~~~


男爵府

積分: 9244


17#
發表於 16-7-19 13:44 |只看該作者
Mao..Mao.. 發表於 16-7-19 11:36
Will they deliver to Hong Kong directly?
No


大宅

積分: 1702


18#
發表於 16-7-19 13:57 |只看該作者
我今年5月果陣3日內o係online H買左2個rodeo,用香港信用卡
買第2個既時候佢hold起左我個order,send email叫我打電話去confirm,果陣佢話每個account 1年只可以買3個charm,所以想make sure我係咪真係要買。。。
我諗如果唔係過quota佢應該唔會直接cancel你個order
另一可能就係system error,明明out of stock都俾你落左order...我有試過咁既情況,直接俾人cancel order


男爵府

積分: 6486


19#
發表於 16-7-19 16:52 |只看該作者
karenllllb 發表於 16-7-19 13:57
我今年5月果陣3日內o係online H買左2個rodeo,用香港信用卡
買第2個既時候佢hold起左我個order,send email ...

但佢冇explain 點解cancel個order even I sent email to ask why


大宅

積分: 1702


20#
發表於 16-7-19 17:02 |只看該作者
Angiclara 發表於 16-7-19 16:52
但佢冇explain 點解cancel個order even I sent email to ask why
通常佢地CS都覆得幾快...可能呢排d人放暑假唔夠人手...(?)

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