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大宅

積分: 2840


1#
發表於 18-7-23 12:06 |只看該作者
今早收到屋主話Airbnb取消我嘅booking, 因為屋主仲未申請到licence,我下星期一出發,我之前已book左hotel.com back up, 就係怕佢有問題,請問幾時會收回Airbnb refund?


大宅

積分: 4500


2#
發表於 18-7-23 13:56 |只看該作者
I got the refund within a week.

點評

wcpcelia    發表於 18-7-23 14:09


大宅

積分: 2840


3#
發表於 18-7-23 14:47 |只看該作者
回覆 Vanessa-lee 的帖子

我今早先收到屋主通知,再入去airbnb睇我行程已被取消,但仍未收到airbnb正式通知,我已email比Airbnb, 但未有回覆!


男爵府

積分: 7257


4#
發表於 18-7-23 21:11 |只看該作者
見到這POST, 我都有點擔心呀! 我5月時已經BOOK左架啦, 而這HOST我上年都住過, 今次係第二次住. 但自6月時佢間房現在airbnb都仲未幫佢上返架. 我問佢, 佢答Don’t worry we have permission for Airbnb hosting. Definitely we can provide room for you. I have already gotten license.
個BOOKING無取消, 但間房又上返架, 咁有license點解又唔上返架呢? (個host有好多間房出租) 我月出發啦! 我怕到最後airbnb 突然cancel.


男爵府

積分: 9197


5#
發表於 18-7-23 23:25 |只看該作者
回覆 vkzone 的帖子

airbnb would cancel your booking only 10 days before your arrival. (if the host still can't get the license)

I also had this experience. I talked to airbnb and the host. At last I decided to cancel the reservation with full refund.


男爵府

積分: 9197


6#
發表於 18-7-23 23:26 |只看該作者
回覆 Taimum 的帖子

I also got the refund quickly. Airbnb was great to message me and called me to follow up my case.



大宅

積分: 4500


7#
發表於 18-7-24 09:06 |只看該作者
The host told me that she got the license with license no. but when I asked her to provide license copy, she said she likely cannot obtain the license in Aug.
She told me I can still continue to stay in her apt even though no license. Of course, I refused her requested and liaised with her to cancel the booking with full payment refund. Luckily, I booked a hotel as backup.

點評

wcpcelia    發表於 18-7-24 10:17


男爵府

積分: 7257


8#
發表於 18-7-24 12:33 |只看該作者
Taimum 發表於 18-7-23 12:06
今早收到屋主話Airbnb取消我嘅booking, 因為屋主仲未申請到licence,我下星期一出發,我之前已book左hotel. ...

請問你是何時book的呢?


大宅

積分: 4500


9#
發表於 18-7-24 13:35 |只看該作者
I booked last year


大宅

積分: 2840


10#
發表於 18-7-24 14:14 |只看該作者
Vanessa-lee 發表於 18-7-23 13:56
I got the refund within a week.

So fast!


男爵府

積分: 7257


11#
發表於 18-7-24 20:58 |只看該作者
咁我係咪應該BOOK定間可FREE CANCEL 既酒店安全D呢? 例如EX....., HOTELXXXX 係咪FREE CANCEL真係會REFUND架?


男爵府

積分: 7257


12#
發表於 18-7-24 21:12 |只看該作者
睇返REFUND 資料,原來如果再BOOK可以DOUBLE REFUND架.

"In addition to being refunded in full, you’ll receive your coupon for the full value of your reservation shortly after your reservation is cancelled. By booking with a new Airbnb host, you’ll be able to stay in a home that costs twice the amount of your original listing without spending additional money out of pocket. We’ve also set up a fund to help cover unexpected and unavoidable expenses that are incurred as a direct result of this cancellation. The fund may reimburse you if you have to spend more money than your original booking value for reasonable alternate accommodations–from Airbnb, JTB, or elsewhere–or other travel expenses related to the cancellation, such as flight change fees. We recommend booking your new accommodations prior to contacting us about reimbursement. Please be sure to save your proof of purchase, as it is required for us to review your reimbursement request。"


珍珠宮

積分: 41854


13#
發表於 18-7-24 21:32 |只看該作者
本帖最後由 MissMaMa 於 18-7-24 21:32 編輯
vkzone 發表於 18-7-24 21:12
睇返REFUND 資料,原來如果再BOOK可以DOUBLE REFUND架.

"In addition to being refunde ...

不是再book可以double refund,而係你取消的話,Airbnb會送一張等同你booking 金額的coupon 比你 ,另外仲會有多US$100


男爵府

積分: 7257


14#
發表於 18-7-24 21:39 |只看該作者
MissMaMa 發表於 18-7-24 21:32
不是再book可以double refund,而係你取消的話,Airbnb會送一張等同你booking 金額的coupon 比你 ,另外仲 ...

請問意思是如我取消, 再BOOK另一間AIRBNB, 就可以用埋張coupon 再加US100?



珍珠宮

積分: 41854


15#
發表於 18-7-24 21:42 |只看該作者
vkzone 發表於 18-7-24 21:39
請問意思是如我取消, 再BOOK另一間AIRBNB, 就可以用埋張coupon 再加US100?
你直接問Airbnb你的case係咪咁(民宿未拎到牌),我有幾個朋友都係咁賠。


子爵府

積分: 14137


16#
發表於 18-7-24 22:03 |只看該作者

回覆樓主:

Same case.
我7月中去osaka,一早已book airbnb,
不過由於唔合法,airbnb幫我cancel & full refund,再送返同等價值俾我重新再book
, 另外本身用左張推薦人優惠券亦送返俾我,再送US$100 體驗優惠券。過程快速有誠意,即刻BOOK過間合法民宿,一切順利亦已入住完


男爵府

積分: 7257


17#
發表於 18-7-24 22:27 |只看該作者
本帖最後由 vkzone 於 18-7-24 22:29 編輯

回覆 sandypink 的帖子

謝謝你. 你意思是否就算之後BOOK了間貴D (在原先房價200%內), 都不需額外付錢? 我都問了AIRBNB, 等回覆.


子爵府

積分: 14137


18#
發表於 18-7-25 02:19 |只看該作者
vkzone 發表於 18-7-24 22:27
回覆 sandypink 的帖子

謝謝你. 你意思是否就算之後BOOK了間貴D (在原先房價200%內), 都不需額外付錢? 我 ...

補返差價


大宅

積分: 4500


19#
發表於 18-7-25 08:42 |只看該作者
My case only got full payment refund + 10% credit to airbnb account. Airbnb told me that the host can provide license no., therefore, if I cancel the booking, they will not provide double refund to me. I copied the host conversation to Airbnb to proof the host didn't get the license but Airbnb didn't accept the proof.

As I have a group of 8 pxn and I don't want to waste time to liaise with Airbnb, I just got what they offered to me.


大宅

積分: 2840


20#
發表於 18-7-25 11:19 |只看該作者
回覆 vkzone 的帖子

我5月book, book完先見到話6月底日本有新例,不過我昨日已check Airbnb話退款中,今早已確認銀行已收到退款!

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